Review Agreements

Pursuant to an arrangement between Sexual Assault Crisis Centre and Greenspace Mental Health Ltd (“Greenspace”), the Greenspace Platform (“Platform”) is made available by Greenspace for use by Sexual Assault Crisis Centre providers and patients. Your use of the Platform located at saccwindsor.portal.gs is subject to the agreement between Greenspace and Sexual Assault Crisis Centre and the conditions outlined below:

Terms of Use:

To use the Platform with a patient you are required to have a clinical relationship with the patient outside of the Platform.
You are not an employee or agent of Greenspace, and Greenspace does not credential you or have any oversight of the care you provide to patients.
While the Platform may provide access to certain general medical information, it cannot and is not intended to provide medical advice to patients. The content on the Platform is not and should not be considered medical advice or a substitute for individual medical advice, diagnosis or treatment.
The Platform does not constitute a medical device, clinical decision support system, or other diagnostic tool. No information provided through the Platform shall be construed as a diagnosis of a patient.
Greenspace is not responsible for the quality or effectiveness of the assessments provided by the Platform. You are responsible for selecting the appropriate assessments for your patients.
Upon registration, you will choose a username and password. You alone are responsible for keeping that password and username confidential and for any and all activity that occurs on Greenspace under such password or username. You agree to immediately notify Greenspace of any unauthorized use of your password or username or any other breach of security. You agree not to give or make available access to your account to any unauthorized individual.
You will maintain the confidentiality of Personal Health Information in accordance with all applicable federal, provincial/territorial laws and local regulations, as well as the ethical and professional standards applicable to you currently.
As a condition of your continued access to and use of Greenspace, you agree not to:

knowingly include or use any false or inaccurate information in any profile;
circumvent, disable, or otherwise interfere with security-related features of Greenspace;
attempt to probe, scan or test the vulnerability of any of the Greenspace systems or networks or breach, impair or circumvent any security or authentication measures protecting the Platform;
attempt to decipher, decompile, disassemble, reverse engineer, or otherwise attempt to discover or determine the source code of any software or any proprietary algorithm used to provide the services.

Greenspace is not an electronic medical records (EMR) system and you are solely responsible for maintaining your patients’ medical records in accordance with applicable laws, regulations and health regulatory college policies.
Greenspace or its third party service providers retain all right retain all right, title and interest in and to the Platform and all content that you see or otherwise experience on the Platform, including all copyrights, patents, trade secrets, trade-marks and other intellectual property rights. Use of the Platform does not grant or imply any rights to any of Greenspace’s services or content, including its trade-marks, trade names and logo designs, or those of its third party service providers. You may not use any Greenspace content, including names, trademarks, logo designs or copyrights, in any manner without prior written consent.
You may terminate your account at any time and for any reason by providing written notice to Greenspace (support@greenspacehealth.com). Upon any termination by you, your therapist account will no longer be accessible. Any cancellation request will be handled within 30 days of receipt.
You will be made aware of any changes to these Provider Terms of Use or to the Platform, via email, through the Platform itself or by posting notices or links to such notices on the saccwindsor.portal.gs landing page itself.

If you have any questions or comments regarding these Provider Terms of Use please contact us at support@greenspacehealth.com

Last Update: June 26, 2025

Pursuant to an arrangement with Sexual Assault Crisis Centre, Greenspace Mental Health (the “Company”) has made available a platform that facilitates the measurement of patient progress and outcomes and displays such information to patients and their health care provider(s). The purpose of this Privacy Policy is to set out the manner in which the Company collects, uses, discloses and otherwise manages personal information. This Privacy Policy applies to the privacy practices at saccwindsor.portal.gs (“Website”) and offline collection points. Please see the Patient Privacy Policy for details regarding the Company’s personal information practices for registered patient users of the platform.

If you have any questions or concerns regarding this Privacy Policy, please don’t hesitate to contact us.

How We Collect and Use Your Personal Information

Below is a summary of the ways we collect and use your personal information:

Interacting With You: When you contact us with a comment, question or complaint, you may be asked for information that identifies you such as your name, address, email address and a telephone number along with any additional information we may need to promptly answer your question or respond to your comment or complaint. We use this information to respond to your inquiry and improve our service offerings. We may also use personal information to establish and manage our relationship with you and provide quality service.
Employment: In connection with a job application or related inquiry, you may provide us with certain personal information about yourself (such as that contained in a resume, cover letter or similar employment-related materials). This information will be used for the purpose of processing and responding to your application for current and future career opportunities.

Sharing of Personal Information

We will not disclose, trade, rent, sell or otherwise transfer your personal information, without your consent, except as otherwise set out herein.

Service Provider Arrangements: In order to provide the services available on the platform, we have arrangements with certain necessary service providers that are subject to contractual agreements that include appropriate privacy standards. We may transfer (or otherwise make available) your personal information to such affiliates and other third parties for the purpose of enabling such parties to provide services on our behalf. Our service providers are given the information they need solely for the purpose of performing their designated functions, and are not authorized to use or disclose personal information for their own marketing or other purposes. For example, we may use service providers to authorize and process payments, host our platform, deliver assessments, operate certain of its features, send email or other communications, and manage and analyze data.

Sale of Business: In the event of a sale of the business, the use of your personal information by the new entity would continue to be governed by this Privacy Policy and limited by applicable law. Personal information may be provided to a potential acquiror in connection with a merger or sale involving all or part of the Company (including transfers made as part of insolvency or bankruptcy proceedings) or as part of a corporate reorganization or stock sale or other change in corporate control, including for the purpose of determining whether to proceed or continue with such transaction or business relationship.

Legal, Compliance and Loss Prevention: The Company and its affiliates and its Canadian, US and other foreign service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise required or permitted by applicable Canadian, US or other law. Your personal information may also be disclosed where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspect loss or harm to persons or property.

Additional Information about our Website

Visiting our Website

We and/or our service providers collect IP (Internet protocol) addresses from all visitors to the Website and other related information such as page requests, browser type, operating system and average time spent on our Website. This information is used to help us understand our Website activity, and to monitor and improve the Website.

Cookies, Tracer Tags & Web Beacons

Our Website uses a technology called “cookies”. A cookie is a tiny element of data that our Website can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. We use cookies on the pages on our Website where you are prompted to log in or that are customizable. If you have registered with our Website, these cookies (1) may let us know who you are, (2) may be necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our service providers with information that we will use to personalize our Website in accordance with your preferences.

You may set your Web browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the features of our Website.

Our Website may also use a technology called “tracer tags” or “Web Beacons”. This technology allows us to understand which pages you visit on our Website. These tracer tags are used to help us optimize and tailor our Website for you and other future visitors.

Third Party Links

Our Website may contain links to other sites that we do not own or operate, including social media websites. Except as provided herein, we will not provide any of your personal information to these third parties without your consent. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of, or referral to, the linked websites. The linked websites have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat your personal information.

Safeguards and Retention

We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control to protect against theft, loss and unauthorized access, use, modification and disclosure. We restrict access to your personal information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements.

We have personal information retention processes designed to retain personal information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

Access to Your Personal Information

You have the right to access, update and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law.

You may request access, updating and corrections of inaccuracies in personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.

Changes to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to our personal information practices. We will post the updated Privacy Policy on our Website.

Contact Us

Please contact our Privacy Officer if:

you have any questions or comments about this Privacy Policy,
you wish to access, update or correct inaccuracies in your personal information, or
you otherwise have a question or complaint about the manner in which we or our service providers treat your personal information.

You may contact our Privacy Officer at support@greenspacehealth.com

Last Update: June 26, 2025

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